Before Shipment: You can cancel your order within 24 hours of placing it by contacting our customer service team.
After Shipment: Once the order has been shipped, it cannot be canceled. You may, however, initiate a return request once you receive the item.
If you need to cancel a service appointment, please contact us at least 24 hours in advance. Cancellations made within less than 24 hours may be subject to a cancellation fee.